Support & Help Center

Find guides, tutorials, and solutions to help you get the most out of Editoya

Quick Help

Getting Started

Learn the basics of using Editoya

Troubleshooting

Fix common issues and errors

Tutorials

Step-by-step guides and tips

Contact Support

Get help from our team

Getting Started

Creating Your Account

  1. Click "Sign Up" on the homepage
  2. Enter your email address or use Google OAuth
  3. Verify your email address
  4. Complete your profile setup
  5. Start editing images with our free plan!

Your First Image Edit

  1. Upload an image (JPG, PNG, or WebP)
  2. Choose your editing tool (background removal, resize, etc.)
  3. Adjust settings as needed
  4. Click "Process Image"
  5. Download your edited image

Feature Guides

Background Removal

  • Works best with clear subject-background separation
  • Supports complex backgrounds and detailed images
  • Results available in PNG format with transparency
Try Background Removal

Image Resizing

  • Maintains aspect ratio automatically
  • Choose from preset dimensions or custom sizes
  • Smart cropping for optimal results
Try Image Resizing

Image Compression

  • Reduce file size without losing quality
  • Adjustable compression levels
  • Perfect for web optimization
Try Image Compression

Watermarking

  • Add text or image watermarks
  • Customizable positioning and opacity
  • Protect your images from unauthorized use
Try Watermarking

Templates

  • Save your favorite editing settings
  • Apply templates to multiple images
  • Streamline your workflow
Manage Templates

Account Management

  • View your usage statistics
  • Manage your subscription
  • Update profile information
Go to Dashboard

Troubleshooting

Common Issues

Image Upload Fails

  • Check file size (max 50MB)
  • Ensure file format is JPG, PNG, or WebP
  • Try refreshing the page and uploading again
  • Clear your browser cache and cookies

Processing Takes Too Long

  • Large images may take longer to process
  • Check your internet connection
  • Try processing during off-peak hours
  • Pro users get priority processing

Download Issues

  • Check if your browser blocks downloads
  • Try right-clicking the download link
  • Ensure you have sufficient storage space
  • Try a different browser

Browser Compatibility

Editoya works best with modern browsers. We recommend:

Recommended Browsers

  • Chrome 90+
  • Firefox 88+
  • Safari 14+
  • Edge 90+

Browser Settings

  • Enable JavaScript
  • Allow cookies
  • Enable file downloads
  • Disable ad blockers for our domain

Tutorials & Tips

Best Practices

  • Use high-quality source images for best results
  • Ensure good lighting and contrast in your photos
  • Save original files before processing
  • Use templates for consistent editing workflows
  • Check results before downloading

Pro Tips

  • Batch process similar images using templates
  • Use compression for web-optimized images
  • Add watermarks to protect your work
  • Upgrade to Pro for unlimited processing
  • Keep processed images organized in your dashboard

Frequently Asked Questions

For detailed answers to common questions, visit our comprehensive FAQ page.

View Full FAQ

Still Need Help?

Our support team is here to assist you with any questions or issues.

Contact Support